Extraction, structural drying and repairs after leaks, pipe bursts and storm water.
Open 24 hours | San Diego County
Water Damage Restoration in San Diego
Flooding, burst pipes, hidden leaks, sewage backups and mold. Call any time and we will help you stop the damage and plan the restoration.
- Homes and businesses
- Water, mold, sewage and leak detection
Request Service
Tell us what happened and a team member will contact you.
Prefer to talk? (888) 578-5777
Open 24 Hours
7 days a week
San Diego County
Based in Chula Vista
Water, Mold & Sewage
Cleanup and leak detection
Call any time
Water damage help
What Happened to Your Property?
Choose the situation that matches yours to see how we handle it.
Flooding
Storm water or overflowing drains inside the home.
Burst pipe or hidden leak
Water stains, high bills or dripping you cannot trace.
Sewage backup
Toilet, drain or sewer line overflow.
Mold growth
Musty odors or visible growth after moisture.
Appliance overflow
Washing machine, water heater or dishwasher leaks.
Flooded basement
Water in lower levels, crawl spaces or garages.
Water spreading right now?
If it is safe, shut off the water supply, then call. We answer 24 hours a day.
Our services
Restoration Services for San Diego Homes and Businesses
From the first leak to the final repair, each service page explains what the work involves.
Removal of standing water and wet materials, then drying with air movers and dehumidifiers.
Cleanup for flooded rooms and lower levels after storms, drain overflows and plumbing failures.
Thermal imaging and moisture detection to locate slab, wall, roof and plumbing leaks.
Containment and removal of mold growth, with the moisture source addressed first.
Testing your property for mold and air quality, then a course of action to remedy the issue.
Protective cleanup and sanitizing after sewage backups and toilet or drain overflows.
Targeted drying for wet hardwood floors to limit cupping and warping.
Emergency cleanup and drying for larger residential and commercial losses, including when a flood or house fire strikes.
Also available: Basement Flood Cleanup, Washing Machine Flood Cleanup, Moisture & Leak Detection, Mold Damage Restoration, Mold Inspection and Property Management.
Fire, Smoke and Cleaning Services
Fire Damage Restoration
After an experience as traumatic as a fire at your residence or place of business, call us for fire damage restoration.
Smoke, Soot and Ash Cleanup
After a fire and its subsequent damage have been dealt with, a homeowner is still left to face soot, ash and smoke damage.
Carpet and Upholstery Cleaning
We clean and mitigate interior carpets, rugs, upholstery, tile and grout for homes, rentals, commercial offices and businesses, with portable machines that reach any high-rise office or building.
Commercial properties
Restoration Support for Businesses and Property Managers
When water damage affects a property you manage, the priority is getting it back to a safe, usable condition with as little disruption to tenants and operations as possible.
Realtors call our property management division when disaster strikes one of their properties. We know your first priority is the safety and well-being of your clients.
For businesses, our schedule is flexible and can be set up according to your working hours. If you want work to start right away, we create a work plan with more people and equipment; if necessary, we schedule the work around your closing hours and cordon off the work area so your commercial property remains operational during the repairs.
- Apartment and multi-tenant buildings
- Hotels and multi-story commercial buildings
- Shopping centers and small business buildings
- Industrial facilities and single-family rentals
How it works
From First Call to Restored Property
When we arrive, we examine the property to determine the extent of the damage and how to begin, and go over the approach with you so you are fully informed. We propose the whole strategy, time frame and estimated job cost before we begin, and only begin if you agree. If more concerns need to be addressed, we alert you to them first and present viable solutions and their costs; the decision is entirely up to you. Above all, we want your family, workers and employees to be safe and able to reoccupy the property safely.
Call and describe the damage
Call (888) 578-5777 any time. We ask what happened, where the water came from and what is affected.
Inspection and moisture mapping
The area is inspected, and moisture readings and thermal imaging show how far the water has spread.
Water removal and drying
Standing water is extracted, then air movers and dehumidifiers dry the structure. Drying time depends on the materials and how wet they are.
Repairs and documentation
Damaged materials are repaired or replaced, and the damage is documented to support your insurance claim.
Not sure where to start? Call and we will walk you through it.
- Serving San Diego County
About us
Why San Diego Property Owners Call Us
Water, mold, sewage and leak problems often overlap. One team that can find the source, dry the structure and complete the cleanup keeps the job moving.
Open 24 hours, 7 days
Calls are answered 24 hours a day, seven days a week.
One team for related damage
Leak detection, drying, mold and sewage cleanup handled together.
Homes and commercial properties
From a single room to multi-unit buildings and businesses.
Drying equipment matched to the job
Crews arrive fully equipped, with extraction units, air movers and dehumidifiers chosen for the type of water, plus the materials and supplies the work needs.
Insurance claims
Insurance Claim Assistance
Water damage claims go more smoothly with clear records. We document the damage, share the details your adjuster asks for and can communicate with your insurance company about the restoration work. We also help you take photos of the damage for your claim.
Please note: coverage decisions are made by your insurance company. We cannot guarantee claim approval, coverage or payment.
After water damage
- Stop the water source if it is safe to do so
- Photograph affected areas before cleanup starts
- Notify your insurance company
- Call a restoration company so drying can begin
- Keep receipts for emergency expenses
Our work
Restoration Work in Action
What water, leak and mold work typically involves, from finding the moisture to drying and cleanup.
Structural drying with air movers
Opening a slab to reach a leak
Wet drywall removed so the wall cavity can dry
Mold cleaning with protective equipment
Moisture readings confirm what is still wet
Standing water before extraction
Reviews
Customer Reviews
Read what customers say about New View Restoration Chula Vista on our Google Business Profile, where every review is posted by the customer.
FAQ
Questions About Water Damage and Restoration
Straight answers to the questions we hear most often.
What should I do first after water damage?
If it is safe, shut off the water supply and the power to affected areas, move valuables away from the water and take photos. Then call a restoration company so drying can start quickly. The longer water sits, the more it soaks into floors, walls and furniture.
Should I call my insurance company or a water damage restoration company if my home is flooded?
You should notify your insurance provider if possible, but the most obvious step is to contact a water damage restoration firm right away. You must begin water cleanup and damage repair as soon as possible. When you call us, our staff will arrive as soon as possible and do everything possible to prevent future damage to your property. This will help you save money on restoration while also protecting your home. Our restoration firm will document all of the damage so that you can file a claim with your insurance provider.
What is included in the water damage restoration process?
Restoration of water damage is done in stages. The most important step is to remove all floodwater from your property and water from your carpet and other materials. Dehumidifiers and other equipment are utilized to help dry out the affected areas once the water has been removed. The process can take many days, depending on the volume of water and the size of the impacted area. Thermal imaging cameras and moisture meters are utilized once the work is completed to check that every house corner is dry. Drywall removal, carpet cleaning, wood floor repair, air duct cleaning, and mold removal are all included in our water damage restoration services.
How soon can mold grow after water damage?
Mold can begin to grow within 24 to 48 hours when materials stay wet. Fast water removal and thorough drying are the best ways to prevent it. Learn more about mold remediation.
What are the categories of water?
Gray water, black water, and clean water are the three main types of water. Clean water poses no danger to people, but it might damage your property. Gray water contamination in the form of chemical, physical, or biological contaminants can cause serious harm and illness to people. Finally, black water is the most hazardous. It is extremely contaminated and includes pathogenic agents, causing serious illness and disease in people.
What's the major cause of water or flood damage?
Flood damage can occur for various reasons and in a variety of ways. Water damage is also caused by heavy rains, sea storms, basic flooding, and leaky or bursting pipes. Water damage is sometimes caused by roof leaks caused by faulty gutters and downspouts.
How long does drying take?
It depends on how much water there was, which materials got wet and how long they stayed wet. Many jobs take several days. Moisture readings are taken throughout to confirm when the structure is dry.
Two stages of water restoration are accomplished. The first stage is mitigation, which includes demolition, cleansing, and drying of the structure. This procedure takes 3-4 days to complete. The second phase involves repairs, which can take anywhere from a few days to weeks depending on the extent of the damage and the time required to access damaged materials such as carpets, cupboards, and floors. Our project manager will collaborate directly with you and your insurance carrier to produce a detailed timetable of all losses and ensure that your house is restored as soon as possible.
What's the average cost of water damage cleanup?
The cost of water damage cleanup is largely determined by the size of your property or the flooded region. It also depends on how much time it will take to complete the repair. Make sure your insurance policy covers water damage restoration by checking your policy. If it does, you’ll simply have to pay the deductible. However, be cautious since water may flow quickly and damage your belongings. If not addressed with suitable equipment, it can lead to a variety of other issues, such as mold growth and even structural damage, which can cost you thousands of dollars. However, if water damage repair is done correctly, it will take several days and hours, but it will spare you from expensive and time-consuming repairs.
Can I stay in my home during restoration?
Often yes, when only one or two rooms are affected. If large areas are flooded, or the water is contaminated, for example by sewage, it can be safer to stay elsewhere until cleanup is complete.
Do you work with insurance companies?
Yes. We document the damage for your claim and can communicate with your insurance company about the restoration work. Your insurer decides what your policy covers.
Can you find a leak I cannot see?
Yes. Leak detection uses tools such as thermal imaging and moisture meters to locate hidden leaks in slabs, walls, ceilings and plumbing lines. See our leak detection services.
Which areas do you serve?
We serve San Diego County, including neighborhoods throughout San Diego and nearby cities such as Chula Vista, El Cajon, La Mesa and Escondido. See the full list of areas served.
More questions? Read the full FAQ or leak detection FAQs.
Service areas
Serving San Diego County
We work in neighborhoods throughout San Diego and in cities across the county. Find your area below.
- New View Restoration Chula Vista, 170 Mace St #E9, Chula Vista, CA 91911
- (888) 578-5777
Directions from San Diego International Airport (SAN): head east on N Harbor Dr toward McCain Rd and turn left onto W Grape St, take the I-5 S ramp and merge onto I-5 S, take the Main St exit, head east on Main St, then turn right onto Mace St. We will be on your right.
Tips and guides
Water Damage Tips and Guides
The first step after a pipe bursts is to turn off the water supply. Here is what to do next.
Why drying walls properly saves time and money and helps prevent mold growth.
How dehumidifiers pull moisture out of the air and materials during drying.
Water Damage Gets Worse the Longer It Sits
Call now for help any hour of the day, or send a message and a team member will contact you.
- info@sandiegofloodrestoration.pro
- Open 24 hours, Monday to Sunday